Privacybeleid

Privacy Policy

LANO FURNITURE

www.lanomeubelen.nl

I. General Provisions

1. The entity responsible for the collection, processing and use of your personal data within the meaning of Article 4(7) of the General Data Protection Regulation (GDPR) is:

“LANO MEBLE” SIWIK CEZARY

Tyble 43C

98-420 Sokolniki, Poland

VAT number: PL6190013551

REGON: 100363308

E-mail: info@lanomeubelen.nl

Telephone number: .......................

2. All personal data provided by you on the Website or collected by us while you use the Website are processed by us as the data controller in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).
3. We apply technical measures required by current data protection regulations to prevent unauthorised access to and modification of personal data transmitted by e-mail within the scope of our Website.
4. We reserve the right to update this Privacy Policy from time to time. Updates will be published on our website and will take effect upon publication. We therefore recommend checking this page regularly.

II. Personal Data

1. Personal data within the meaning of the GDPR means any information relating to an identified or identifiable natural person. The personal data processed within this online platform include in particular:

a) your name, address, e-mail address, telephone number, and encrypted password for your customer account;

b) your order details, purchased products, used services, and payment information (e.g. payment history);

c) data generated when using our online platform;

d) data received from our service providers in certain cases.

III. PURPOSES AND LEGAL BASES FOR PROCESSING PERSONAL DATA

Your personal data may be processed for various purposes and on various legal bases, depending on the functionalities of the online shop you use, in particular to conclude and perform contracts, conduct marketing, analytical or statistical activities, improve service quality, and fulfil legal obligations.

1. ONLINE SHOP ACCOUNT / ELECTRONIC SERVICES

Personal data provided when creating an account and data collected through your activity in the online shop are processed to enable registration, account management and use of electronic services. The legal basis is Article 6(1)(b) GDPR.

Your personal data may also be processed for marketing, analytical and statistical purposes and for the establishment, exercise or defence of claims on the basis of Article 6(1)(f) GDPR.

2. PLACING ORDERS AND PERFORMANCE OF THE SALES CONTRACT

Personal data provided in connection with orders are processed to:

a) process orders and sales contracts – Article 6(1)(b) GDPR;

b) issue and store sales documents, handle returns and complaints, and comply with accounting and tax obligations – Article 6(1)(c) GDPR.

Data may also be processed for marketing and legal claims based on legitimate interests – Article 6(1)(f) GDPR.

3. PAYMENT PROCESSING

We cooperate with technical service providers, financial institutions and payment service providers.

a) Transaction processing

Depending on the selected payment method, required data are transferred to payment partners to process transactions in accordance with Article 6(1)(b) GDPR. In some cases, payment providers collect data independently; their privacy policies apply.

b) Fraud prevention and optimisation

Additional data may be processed for fraud prevention and payment optimisation based on legitimate interests – Article 6(1)(f) GDPR.

4. CUSTOMER CONTACT

Data provided via e-mail, telephone or contact form are processed to respond to enquiries based on legitimate interests – Article 6(1)(f) GDPR.

5. NEWSLETTER

If you subscribe to the newsletter, your data are processed to send marketing content based on Article 6(1)(b) GDPR.

6. PERSONALISED MARKETING (GOOGLE CUSTOMER MATCH)

If you have given consent, your e-mail address may be used for personalised advertising campaigns within Google’s advertising ecosystem until consent is withdrawn.

IV. TRANSFER OF PERSONAL DATA

1. Personal data may be shared with service providers involved in operating the online shop, including IT, logistics, payment, marketing, legal and advisory partners.
2. PayPal payments are processed by PayPal (Europe) S.à r.l. et Cie, S.C.A., Luxembourg.
3. Klarna payments are processed by Klarna Bank AB (publ), Stockholm.
4. Stripe payments are processed by Stripe Payments Europe Ltd, Dublin.
5. Transfers to third countries are protected by adequacy decisions, standard contractual clauses or Binding Corporate Rules.

V. SOCIAL MEDIA

1. Social plugins from Facebook, Instagram, TikTok and Pinterest are used.
2. Buttons are embedded as HTML links and only connect to providers when clicked.
3. Data processing on social platforms is governed by the respective providers’ privacy policies.

VI. YOUR RIGHTS

You have the right to access, rectify, erase, restrict processing of, and object to the processing of your personal data, particularly for direct marketing purposes.

You may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

VII. DATA RETENTION

Data are stored only as long as necessary and in accordance with statutory retention periods.

VIII. COOKIE POLICY

1. The Website uses cookies stored on your device.
2. With consent, cookies are processed under Article 6(1)(a) GDPR.
3. Otherwise, cookies are processed based on legitimate interests or contractual necessity – Article 6(1)(f) GDPR.
4. We use session, persistent and third-party cookies (Google, Facebook, Pinterest, LiveChat, Trustmate, Hotjar, Microsoft Ads).
5. Cookies are categorised as strictly necessary or marketing cookies.
6. You may block or delete cookies via your browser settings, which may limit Website functionality.